About Us
Since 2007 we have been providing care services in the community.
Specialising in waking night care and domiciliary care at home.
We listen, our service is continually developed and shaped by our clients.
Night Support
Night care and support services provided throughout Somerset.
One of our friendly night care team will support you throughout the night.
Night care & support with kindness, consideration and compassion.
Our person-centred approach means people who use our services and their families can expect to be supported in a way that is;
- Coordinated with other healthcare professionals
- Personalised to you, respecting your wishes, needs and preferences
- Flexible to change if your needs and preferences do
- Supportive to help you maintain your independence
We continue to meet wonderful people and their families who are the most important influence in how we provide care services.
We encourage and welcome feedback, requests and suggestions on what we can do better and what we do well from everyone who comes into contact with us, our staff and the service we provide as it is this information that shapes us to provide the best possible service we can.
It is our commitment to listen that has helped us grow in reputation as a caring reliable night care service that we are proud of, as well as our excellent team who truly do care and arrive with a smile.
Our Reviews
FAQ’s
How much will care cost?
Can I get help with the cost of my care?
You may be eligible for assistance towards the cost of your home care, contact your local authority for more information .
What is included in the cost of care?
Waking night care fees include all travel and 9 hours overnight support
All services are tailored to you and are flexible, so if your preferences or needs change then so does the service.
Will I see the same carer on each visit?
Although we would love to guarantee this, it is not always possible, we have a good reputation for continuity and do our best but staff do not work the same days each week and must have holiday and attend training which affects this. Our client guide will explain this in more detail.
What training do the care staff have?
Night care staff follow a full induction prior to providing care services and receive ongoing supervision, monitoring, training and development which include – Company and care values plus core training – Health and Safety, Infection Control, Safeguarding, Care Certificate 15 modules, Pressure Care, End of Life Care, Dementia Support and Reablement independent services, Catheter Care, Personal Care, Mental Capacity, Equality and Diversity, as well as Practical Safe Moving and Handling of People and Equipment use, Practical Emergency first Aid and Practical Catheter care.
I am worried about letting someone I do not know into my home, what checks do you carry out?
Our recruitment process includes an application, face to face interview of suitability, 2 satisfactory references and an Enhanced DBS check (Disclosure and Barring Service) previously known as a CRB. Staff are monitored and receive regular supervision. Client feedback is always welcome on the quality of our staff and us as a company. Each night the staff member attending will contact you to carry out an introduction call.
Will the carer come to my home on time?
Yes, our nights are from 10pm to 7am, staff will call you earlier in the evening to let you know they will be there. If you have booked for a night to start earlier the staff member will arrive at the time arranged.
News:
Dementia Action Week 2019 20-26 May
Must see - https://www.alzheimers.org.uk/get-involved/dementia-action-week
Thank you to CL Lifestyles Staff – Recent CQC Inspection
We would like to thank all of our staff for the commitment that you provide to the clients you support on behalf of CL Lifestyles. CL Lifestyles has been recognised by the CQC in our latest report as providing high quality care and support which is professional and...
Recruiting for kindness
We are looking for people with the right qualities to join us, qualifications and experience are excellent indicators but we want to see the qualities of a person too. Kindness, Consideration and Empathy are the most important.